Frequently Asked Questions

How can I contact Maya Grisham?

Email us at onlinecare@mayagrisham.com or contact us on Whatsapp on

+353 874746448

Is my personal information kept private?

Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our Privacy Policy here.

Is it safe to use my credit card online?

To help ensure that your shopping experience is safe, simple and secure Mayagrisham.com uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.

Which countries does Mayagrisham.com ship to?

MayaGrisham.com ships worldwide with the exception of Thailand, Malaysia and Indonesia.

If you are shipping outside the European Union, the local import duties and taxes are your responsibility.    

How long does delivery take, and how much will it cost?

For information on delivery and shipping charges to your destination, view our Shipping options.

Is my package insured and do I need to sign for my order? 

All your purchases are insured against theft and accidental damage while in transit from MayaGrisham.com to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. A signature is required.

How do I return an item?

Making a return is free and easy. Returns must be made within 15 days of receipt of your order.  Please visit our Returns for full details.

Do you repair or refurbish Maya Grisham handbags? 

Yes we do. Please visit the Repairs section for full details.